1. What these terms cover
ThinkDeepWide is operated by PENGQIAN LU in Sydney, Australia. Contact us at support@thinkdeepwide.com. These terms apply to the website, desktop application, and account and authorization services. Please read them before using the relevant service. If acting for an organization, you must have the necessary authority.
Paid purchasing is not open yet. Public downloads are in the homepage download section. The website walkthrough uses fixed examples, not a live AI service, and does not create an account or subscription. Versions provided to testers may contain unfinished features.
2. The product and third-party services
ThinkDeepWide provides desktop workflows for conversation trees, parallel replies, node organization, and export. The initial desktop release is for macOS. Windows is still being adapted; Linux is supported as an SSH host only.
You must provide your own valid Codex / Grok account or model-service access and comply with its terms. A ThinkDeepWide subscription does not include third-party model plans or API fees. ThinkDeepWide is an independent product and does not represent those providers.
Third-party models, interfaces, networks, and your configured remote hosts can change or become unavailable. We do not promise permanent availability of a particular model, upstream feature, or third-party compatibility. This does not limit our legal responsibilities or your consumer rights.
3. Accounts and trials
Use an email address you are authorized to access. Protect login codes, sessions, and devices, and do not share or resell account access. Each product account supports up to 2 bound devices. View your account and device status in the App.
When trials open, you can try a total of 5 messages before signing in, shared across all projects, windows, and conversations in the App. After the fifth message is accepted, the App prompts you to sign in by email while that message continues to run. Further sends need an active trial or paid entitlement. Only accepted user requests count; network retries of the same request do not count twice, and assistant replies and tool calls do not use extra allowances. An accepted request still counts if execution later fails or is cancelled.
When you choose to start a trial in the App, verify your email code, and successfully register, an eligible new email and new machine receive 7 consecutive days (168 hours). Time spent on the initial preview does not shorten those seven days. Entering an email, requesting a code, or ordinary sign-in does not start the trial. An already signed-in user can explicitly start the trial in the App without requesting another code. No card is required, and there is no automatic charge.
Email, machine, and installation histories are checked separately. If any already has a trial record, the original deadline applies; conflicting records use the earlier deadline. Reinstalling, clearing local data, or changing email or devices does not restart the seven days. Trial deadlines from earlier versions still apply. If all device slots are occupied, unbind an old device in the App before starting or restoring access; a new trial does not start while the device limit is reached. Paid accounts restore their applicable paid entitlement.
The preview and trial activation require an internet connection, and trial and subscription authorization needs periodic online checks. Signing out or unbinding on the current device stops sending immediately. If another device removes its binding, it stops on its next online check; an existing offline authorization expires by its original deadline, no more than 4 hours later. Unbinding does not erase local files or restart a trial.
4. Prices and subscriptions
Published monthly and annual amounts and early-bird conditions are on the Pricing page. Annual billing charges a full year at once. Early-bird eligibility retains a discount percentage during an uninterrupted subscription, not a fixed amount or permanently locked price. Subscribing again after cancellation and expiry uses the offers available then.
This website currently accepts no payments. Before purchasing opens, we will disclose the total payable, taxes, billing cycle, whether renewal is automatic, cancellation instructions, and the scope of updates and support. For transactions processed by Lemon Squeezy, it acts as merchant of record and its checkout terms also apply. Future CN Alipay subscriptions are covered by the separate supplement below.
Price changes are not retroactive to an already-paid period; new renewal amounts will be communicated in advance. See the Refund Policy for the difference between refunds and cancellation. Payment-failure grace periods and billing-cycle switching rules will be published before sales open.
4A. CN Alipay automatic renewal (not yet available)
Alipay automatic renewal is not available yet. This supplement applies only after the feature launches and you actively select and authorize an Alipay recurring subscription. Publishing these terms does not mean that payments are enabled or that approval has been granted.
After launch, new purchases and renewals through the mainland China (CN) purchase entry will offer only automatically renewing subscriptions, with monthly or annual billing. One-time payment options will no longer be offered there. You must expressly agree to the terms and authorize recurring charges. This supplement does not change the terms applicable to other regions or other existing payment channels.
Existing orders: One-time purchases completed before launch retain their already-paid access periods and associated after-sales rights. They will not end early because of this change and will not automatically convert into recurring subscriptions. To continue paid access after an existing period expires, you must separately choose a subscription and authorize recurring payments. No automatic charge will be made without that authorization.
Amount and billing cycle: The proposed plans are CNY 27.90 per month and CNY 249.00 per year, with the annual fee charged once yearly. These are the final customer-payable totals, inclusive of any applicable taxes; no tax will be added at checkout. The charge amount will be clearly displayed before authorization. The subscription covers ThinkDeepWide software access, excludes third-party AI subscriptions and API usage, and does not combine with international early-bird discounts.
Renewal and notices: After authorization, your selected monthly or annual plan renews automatically until cancelled. A free trial does not automatically become a paid subscription or authorize Alipay charges. Once the service launches, we will email you 3 days before each scheduled renewal with the amount, date and cancellation instructions, and send confirmation after a successful charge. Any renewal price increase will be notified by email at least 30 days in advance with the new amount and cancellation instructions; otherwise the increase will not apply to that renewal. Already-paid periods will not be repriced.
Cancellation: At launch, an accessible cancellation option will be available in your website account. You may also contact support@thinkdeepwide.com or use the cancellation route provided by Alipay. We will process Alipay cancellation notifications received through Stripe and confirm the result. Cancel before the next billing date to stop future renewals. Cancellation alone does not refund an earlier payment; unrefunded paid access continues until the end of the paid period. Offering only automatically renewing subscriptions does not restrict your right to cancel future renewals.
Refunds and support: Your first payment is eligible for a full change-of-mind refund on request within 7 days, for either billing cycle. Renewals are outside this voluntary window. Faulty or undelivered services, duplicate or unauthorized charges and statutory remedies are not limited by it. See the Alipay refund supplement. Contact support@thinkdeepwide.com for support; complaints will be investigated and addressed within 7 business days with an outcome or concrete next steps. Cases escalated by Stripe or Alipay will be addressed within 7 days of escalation.
5. Your content and responsibilities
You retain rights to your content and must be entitled to use or submit it to your chosen services. Follow applicable laws, respect others’ rights, and do not attack the service, abuse trials, or bypass account authorization.
Models can produce incorrect or incomplete results. Tools can modify files, execute commands, or access networks. Review outputs, permissions, and confirmation prompts according to the action’s impact, and back up important files. Cross-node summaries and cache displays do not guarantee accurate model output or a particular percentage of cost savings.
6. Changes and access restrictions
We may update, interrupt, or restrict services for maintenance, security, legal requirements, or abuse prevention. We will explain the reason, impact, and recovery steps as appropriate; urgent security or legal issues may require immediate action. Contact support@thinkdeepwide.com to question a restriction.
Ongoing use also depends on the account authorization service. Extended offline use or its shutdown may prevent authorization renewal. For material reductions or discontinuation of paid services, we will handle notice and appropriate remedies in accordance with applicable law, without using these terms to exclude our obligations.
7. Consumer rights and disputes
These terms do not exclude, restrict, or modify any non-excludable guarantees, refunds, remedies, or other consumer rights under applicable law, including the Australian Consumer Law where applicable. Remedies for faulty products or services not supplied as promised are not limited to the change-of-mind refund window.
Contact support@thinkdeepwide.com with the relevant account, order if any, and issue so we can investigate and respond. You may also seek remedies from regulators or courts with jurisdiction. These terms do not require mandatory arbitration or waiver of statutory remedies.
8. Updates to these terms
We will publish updated terms and their effective date here. Material changes to prices, purchased services, or other significant rights will be communicated appropriately in advance; they do not retrospectively remove statutory rights you have acquired. See our Privacy Policy for personal information practices.